Frequently Asked Questions
Everything you need to know about your STORM timepiece.
Are STORM watches water resistant?
Most STORM watches are water resistant to 3ATM or 5ATM. We recommend checking the specific product description for the depth rating before exposure to water.
How long does shipping take?
Domestic orders typically arrive within 3-5 business days. International shipping varies by location but generally takes 7-14 business days.
What is your return policy?
We offer a 30-day return policy for all unworn watches in their original packaging. Please ensure the protective seals are intact to qualify for a full refund.
Do STORM watches come with a warranty?
Yes, every STORM watch includes a 2-year limited warranty covering manufacturing defects and movement issues from the date of purchase.
How do I adjust my watch strap?
For mesh bands, you can use a small tool to slide the clasp. For link bracelets, we recommend visiting a local jeweler to ensure the pins are removed safely.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Afterpay.